How does the process work?

I provide a no obligation phone consultation to discuss your frustrations and goals. We then jointly come up with an organization plan based on your priorities, timeline and budget. If you decide to proceed, we set a start date and note any supplies that might be needed in advance.  There is always the chance to make adjustments to the action plan as we proceed.  You control the outcome. My role is to guide, advise and help, as necessary. Your feedback is always appreciated. My goal is to bring order out of chaos so you can retake control of your stuff, rather than your stuff controlling you.

How do you dispose of items?

Donations are taken or picked up by local reputable charities such as Mission of Deeds, More Than Words, and Goodwill, all of which can provide tax-deductible receipts.  We recycle remaining items where possible so that the very minimum ends up in a landfill.  Occasionally we have to call in an external hauler or use a dumpster.  There are however a few exceptions.  We cannot accept or dispose of hazardous materials, weapons, pets, children or spouses!

What is the minimum number of hours I can book?

For most projects it is hard to make any significant progress in less that 3-4 hours, and even then, multiple sessions may be required. The exception is space planning using elfa. In this case a series of shorter sessions are preferable to measure, design, review and edit plans, and possibly to install. By its nature, some of the work will be performed offsite.

How do I schedule an appointment?

Please call (617) 939-4641 to schedule the first appointment. Subsequent appointments can be booked in person or requested by phone, text or email. All appointments are subject to confirmation.

What is your cancellation policy?

Any session postponed or cancelled with less than 48 hours notice is subject to a $100 cancellation fee.  Please call and leave a voicemail providing as much notice as possible.

What about payment?

Payment for services is due in full at the time of service or, if multiple sessions are booked, at the end of each week’s work. Please make checks payable to ‘a sharp space’. If I send you a Quickbooks invoice, you will be able to pay online directly from your bank account.

Do you share personal/project information?

All work is strictly confidential. Your privacy is important to me.  I will not share your contact details with any individual or company unless you expressly give me permission.  Neither will I disclose anything I see or hear during a work session.  Of course, should you wish to act as a reference, I will be most appreciative.

Do you have references I can contact?

Yes, references are available on request.

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