Alexander Andrews | Unsplash
How does the process work?
I offer a complimentary consultation to discuss your frustrations and goals. We then jointly come up with an organization plan based on your priorities, timeline and budget. If you decide to proceed, we set a start date and note any supplies that might be needed in advance. There is always the chance to make adjustments to the action plan as we proceed. You control the outcome. My role is to guide, advise and help, as necessary. Your feedback is always appreciated. My goal is to bring order out of chaos so you can retake control of your stuff, rather than your stuff controlling you.
What is the minimum number of hours I can book?
For most projects it is hard to make any significant progress in less that three hours, and even then, multiple sessions may be required. The exceptions are Virtual Organizing where the minimum is one hour and space planning using elfa. In this case a series of shorter sessions are preferable to measure, design, review and edit plans, and possibly to install. By its nature, some of the work will be performed off-site.
How do I schedule an appointment?
Please call 617.939.4641 to schedule the first appointment. Subsequent appointments can be booked in person or requested by phone, text or email. All appointments are subject to confirmation.
What is your cancellation policy?
Any session postponed or cancelled with less than 24 hours' notice is subject to a charge equal to 50% of the session fee the first time and 100% of the session fee subsequently. Please call and leave a voicemail providing as much notice as possible.
Do you share information?
All work is strictly confidential unless otherwise authorized by the client, or as required by law. I adhere to the NAPO Code of Ethics, details of which can be found on napo.net.
How do you dispose of items?
I strive to be as eco-friendly as possible with the goal of reducing what ends up in the landfill. I will haul off up to one carload of donations at the end of each session as part of the service and will provide you with a donation receipt for tax purposes. Once removed, donations cannot be returned. Additional donation trips are charged at a reduced rate. I can donate your prescription glasses and recycle your printer ink cartridges. I also offer safe disposal of medications that are expired or no longer needed. I generally do not remove recycling or trash and never remove hazardous waste.
STIL | Unsplash
What about payment?
Payment for services is due in full on the day of service or, if multiple sessions are booked, at the end of each week’s work. I will email an invoice from QuickBooks which you can pay directly from your bank account or by mailing a check. I do not accept credit cards.
Do you reward referrals or give them?
Yes, refer someone you know, and they will receive a $25 credit towards their first organizing session (min 3 hrs). Once their session is completed, you'll get a $25 credit as well! I also love to give referrals. If you need a referral to a local business or service, please let me know. Chances are I know just the right person or business to help!
Do you provide references?
Yes, please contact me.